Returns Policy

We want all of our clients to be delighted with their purchases. In the unlikely event that you’re not, simply return the goods unused and in the condition that they were supplied and we will be happy to issue a full refund. It may not always be possible to refund custom made products.

We understand that buying online has many advantages, but of course it would be silly to think there are no down sides. Making sure the packaging is suitable in terms of size seems to be somewhat problematic for a small number of customers buying online & the most common cause of returned goods. In order to reduce sizing errors & the impact avoidable returns have on the environment — please feel free to call us and a friendly member of our team will be more than happy to ensure you acquire the right sized packaging product for your items.